Customer Services Officer- Ski Season
Overview
Vacancy: Customer Services Officer- Ski Season
Company: Mark Warner Ltd
Category: Ski resort jobs (Hotel jobs, Administration & Accounts, Resort rep)
Dates: December- April/May
Salary: competitive seasonal package
Description:
TAKE YOUR LANGUAGE SKILLS TO THE SLOPES THIS WINTER!
A very varied front of house role where you will have the opportunity to really develop your customer service and language skills- and of course your skiing!
Working in one of our chalet hotels, you will deal with all aspects of guest relations including:
Guests enquiries, feedback and complaints
Problem solving
Providing resort information to guests
Liasing with suppliers, ski schools, doctors etc
Translating
Reception duties
We provide a fully inclusive benefits package so you don't have to worry about a thing:
Return travel to resort
Ski pass, ski & boot hire
Shared accommodation
All meals
Uniform
Medical Insurance
Laundry Facilities
Discounted drinks
One day off per week
Weekly wage
Requirements:
You will be used to dealing with customers and problem solving, therefore your customer service skills will be of a very high standard. All of our front of house staff must also be very professional with excellent interpersonal skills.
A very high standard/ Fluency in French, German or Italian is also required.
AN EU PASSPORT, UK ADDRESS, PERMANENT UK NATIONAL INSURANCE NUMBER AND UK BANK ACCOUNT ESSENTIAL FOR ALL POSITIONS.
Please apply online- WE'D LOVE TO HEAR FROM YOU!